Privacy Policy
At ADL Solicitors, we are committed to protecting the privacy of our clients, contacts, suppliers, and employees (“you” and, where relevant, “your”) and complying with the Australian Privacy Principles set out in the Privacy Act 1988 (Cth) (Privacy Act).
This Privacy Policy explains how we manage and safeguard your personal information.
1. Types of Personal Information We Collect
We collect various types of personal information, including:
- Contact details: Name, address, email, phone numbers, and other contact information.
- Information related to legal matters: Details of your legal needs and services you require.
- Employment details: Qualifications, skills, and work history (for employees or job applicants).
- Supplier information: Business skills, services, and prices (for suppliers or prospective suppliers).
- Communication history: Details of your interactions with us, including event participation and communications.
2. How We Collect Personal Information
We collect personal information through:
- Direct contact, such as when you submit a case review form on our website, or engage with us for legal services.
- Our website, where we may collect information through forms or cookies.
When possible, we collect your information directly from you. However, we may also receive information from third parties, such as clients, the courts, or information providers.
3. Use and Disclosure of Personal Information
We use your personal information for the following purposes:
- To respond to inquiries and provide legal services.
- To manage our business, including employing staff and selecting suppliers.
- To improve our services and notify you of legal updates or events.
We may disclose your information to:
- Parties involved in a legal matter, government authorities, or service providers assisting us with legal or administrative tasks.
- Third-party service providers assisting with archival, auditing, and business operations.
4. Disclosure to Third Parties
We share your personal information only when necessary to fulfil our legal services, and we always prioritise confidentiality. Personal information may be shared with:
- Relevant parties in legal matters, government bodies, or service providers assisting with tasks related to your instructions.
We will only disclose personal information when required by law or when permitted by the Privacy Act.
5. Overseas Disclosure
We do not disclose personal information to overseas recipients.
6. Security of Personal Information
We take reasonable measures to protect your personal information from misuse, interference, loss, or unauthorised access. Our data security measures include physical, technical, and administrative safeguards.
7. Accessing, Correcting, and Updating Your Information
You have the right to access and correct your personal information. Requests can be made by contacting us, and we will aim to respond within 30 days. We may deny access in certain circumstances, such as when providing access would violate the law or compromise the privacy of others.
8. Changes to This Privacy Policy
Any changes to this Privacy Policy will be posted on our website to ensure you are always informed about how we protect your privacy.
9. Complaints and Contact Information
If you believe your privacy has been breached, you can lodge a complaint with Annette Charlton via the details on our Contact Us page, and we will aim to respond within 30 days. If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner at http://www.oaic.gov.au.
For any privacy-related inquiries or concerns, please contact us through the details provided on our website.